Supervision / Representation
Supervision of flight handling to ensure maximum service qualityRamp activities supervision to ensure punctual, efficient and safe aircraft turnaroungFull support services to passengers in case of delays and/or overbookingsHotel and transport reservations (if applicable)Ground operations coordination, regular liaison with local authorities, airport handlers, caterers, police authorities, etc.Supervision of boarding activitiesPost-flight reportingSales and excess baggage collection (if applicable)